HRHotelRezlynx
Client area
Licence portal

Client area

One place to run every add-on licence you hold for Guestline Rezlynx: what is live, what it costs, how it is used and when it renews. Access is deliberately simple — no second password to forget, just a one-time link sent to your registered email address.

What the client area holds

Everything we would otherwise handle over email lives here, updated in near real time:

  • Licence register — every module licensed per property, with start date, renewal date and monthly price in GBP.
  • Active-module status — green badges show which connectors have passed their read-only handshake against your Rezlynx environment.
  • Invoices — instant VAT invoices for each payment, downloadable as PDF at any time for your accountant.
  • Usage logs — API call counts, webhook receipts, sync runs and nightly rate pushes with timestamps and outcomes.
  • Toggles — pause or resume any module on any property without contacting support; changes apply within minutes.
  • Revoke switch — a single control that disables our access to your property immediately; pairing keys stay valid in your own Rezlynx settings until you delete them there.

Chain accounts see all properties under one umbrella with per-property licence rows.

How access works

There is no password field on this site because we never store passwords. The portal is email-link only:

  1. Submit the email address tied to your order below, plus your property reference if you have it handy.
  2. We send a one-time access link. It stays valid for 30 minutes and can be used once.
  3. Open the link on any device; the session expires after the browser closes, so shared desks stay safe.
One-time handshake, read-only. When a module activates we verify your scoped key with a harmless availability read against your Rezlynx environment through the official Guestline API. That same verification result appears in the client area, so you always know exactly which permissions each connector actually holds.

Request an access link

No password involved — links expire after 30 minutes and work once. Handling of addresses is described in our privacy policy.

Licence management without tickets

The toggles do the boring jobs themselves. Pause a seasonal module for winter, resume it before spring bookings pick up, move a licence between properties during a refurbishment, or cancel outright at a month boundary — the register updates instantly and the next invoice reflects it. No email chains, no waiting for office hours.

Audit history keeps every action visible: who paused what, when rate recommendations were accepted, which documents were filed by the eSign arrival pack. If your accounts team ever asks why a charge exists, the answer is one click away rather than one conversation away.

Common questions about the portal

I lost my property reference. Leave it blank — the email match alone is enough; the reference simply speeds up staff-shared inboxes.

Can colleagues get their own links? Yes. Any address recorded on the account can request a link independently, and usage logs record who did what under their own session.

Does this replace my Guestline login? Never. You continue to sign in to Rezlynx itself exactly as before. This portal only manages the add-on layer we sell; your core PMS credentials never pass through us.

Forgotten who holds admin rights? The licence register shows the named contact per property; update it from inside the portal whenever staffing changes.